Knowledge Base Articles

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Knowledge Base Articles

Organizations

Organizations

Customer quickstart guides, FAQs, and Ideal policies

Setting up your ideal portal

Dayforce Flexwork Onboarding

Quick Start Guides

Posting A Shift

Adding Team Members

Adding a Location

Adding a Job

Reviewing, Approving and Disputing Timesheets

Day of the Shift

Getting Started

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Ticket Response

Ticket Response and SLA

FAQ

How do I cancel a shift?

What if I don't want an Ideal worker to return?

How is Ideal worker time recorded?

How do I edit a shift?

What happens if there is an emergency?

What if I want to identify an Ideal worker as priority status for future shifts

Submitting Timesheet Adjustments via Support Ticket

Does Dayforce Flex Work Background Check workers?

Does Dayforce Flex Work Drug Test Workers?

What training options are available for the workers?

What Benefits are available to workers through Flex Work / Ideal?

How does Flex Work handle state laws, policies, requirements, and regulations?

Assigning Location Access to Team Members

Blocking a worker

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Creating a new shift

Creating a New Shift in Dayforce FlexWork - Video

Minimum Wage by State

Adding Users/Team members

How to Invite a User to Dayforce FlexWork Admin Portal - Video

Repost Shifts

Repost Shift Feature - Video

Blocking a worker

Blocking a Worker - Video

Review & Approve Timesheets

Review and Approve Timesheets - Video

Chat Feature

Chat Feature

Manual Timesheet Adjustments

Manually Adjusting Clock In/Out Time - Video

Posting Multiple Shifts

Shift Posting in Bulk - Video