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Welcome
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Workers
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Organizations
- Setting up your ideal portal
- Quick Start Guides
- Ticket Response
- FAQ
- Creating a new shift
- Adding Users/Team members
- Repost Shifts
- Blocking a worker
- Review & Approve Timesheets
- Chat Feature
- Manual Timesheet Adjustments
- Posting Multiple Shifts
- Blocking a worker - Revised
- Assigning/Editing Location Access
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FAQs
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How to clock in and out on app
Do I receive breaks during my shift?
- Ideal workers will receive a paid 15 minute rest break for every 4 hours worked. You will not need to clock out for rest breaks. You will attest that you took the break at the end of the shift within the app.
- Ideal workers will receive a 30 minute unpaid meal break for any shift over 6 hours.
- Ideal workers will receive a 10 minute grace period for clocking in after their meal break before they are considered late, which may result in disciplinary action.