---
title: What happens if there is an emergency?
description: In the event of an emergency, it's crucial that we act swiftly and efficiently to address any issues that may arise. To ensure proper handling and resolution, please follow the protocol outlined below
---

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# What happens if there is an emergency?

- In the event of an emergency, it's crucial that we act swiftly and efficiently to address any issues that may arise. To ensure proper handling and resolution, please follow the protocol outlined below:
  
  **Emergency Contact Information:**
  
    - Contact Ideal support immediately at 612-324-5281 or via email at [customersupport@ideal.com](mailto:customersupport@ideal.com).
    - Provide the following details of the incident: 
          - Your name
          - Employee Name
          - Time of Incident
          - Location of Incident
          - Brief Description
  
  This information will enable our support team to respond promptly and effectively to any emergencies that may occur. Your cooperation in adhering to this protocol is greatly appreciated and will help us maintain a safe and secure work environment for everyone.

- [Welcome](https://help.ideal.com/migration/welcome?hsLang=en)
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    - [Quickstart Guides](https://help.ideal.com/migration/workers?hsLang=en#quickstart-guides)
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- [Organizations](https://help.ideal.com/migration/organizations?hsLang=en#main-content)
  
  
  
  
  
    - [Setting up your ideal portal](https://help.ideal.com/migration/organizations?hsLang=en#setting-up-your-ideal-portal)
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    - [Repost Shifts](https://help.ideal.com/migration/organizations?hsLang=en#repost-shifts)
    - [Blocking a worker](https://help.ideal.com/migration/organizations?hsLang=en#blocking-a-worker)
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    - [Chat Feature](https://help.ideal.com/migration/organizations?hsLang=en#chat-feature)
    - [Manual Timesheet Adjustments](https://help.ideal.com/migration/organizations?hsLang=en#manual-timesheet-adjustments)
    - [Posting Multiple Shifts](https://help.ideal.com/migration/organizations?hsLang=en#posting-multiple-shifts)
- [Internal Documentation\`](https://help.ideal.com/migration/internal-documentation?hsLang=en#main-content)
  
  
  
  
  
    - [Worker Performance Score](https://help.ideal.com/migration/internal-documentation?hsLang=en#worker-performance-score)

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