---
title: Performance Policy / Code of Conduct
description: Policy Overview
---

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3. [Policies](https://help.ideal.com/migration/workers?hsLang=en#policies)

# Performance Policy / Code of Conduct

**Policy Overview**  
This Policy outlines Ideal’s approach to managing worker performance, expectations, including feedback and development.

**Policy**  
Professional conduct and meeting job duties are paramount when working with Ideal’s clients and their employees and other Ideal workers. As an Ideal worker, you should:

- Have reliable attendance and arrive on time for all shifts you except, except where otherwise excused.
- Complete your job duties as outlined in the shift posting.
- Follow our Code of Conduct, QuickStart Guide, and other Ideal policies.

**Implementing Performance Management**  
Ideal is committed to maintaining and contributing to our Customers’ positive work environments, creating a positive work environment, and treating all workers fairly. Ideal will:

- Ensure that performance objectives are clear, measurable, and mutually agreed upon.
- Maintain open lines of communication with all workers to address concerns promptly.
- Provide support and resources to managers and supervisors to handle performance issues appropriately.
- Regularly review and update our performance management processes to ensure they are fair and transparent.

**Disciplinary Consequences**  
If an Ideal worker’s performance does not meet our standards, they may face disciplinary action, up to and including suspension or termination. Examples of such behavior include, but are not limited to:

- Consistently failing to meet performance objectives.
- Neglecting duties or responsibilities.
- Failing to improve performance after being provided with support and resources.

- [Welcome](https://help.ideal.com/migration/welcome?hsLang=en)
- [Workers](https://help.ideal.com/migration/workers?hsLang=en#main-content)
  
  
  
  
  
    - [Quickstart Guides](https://help.ideal.com/migration/workers?hsLang=en#quickstart-guides)
    - [FAQ](https://help.ideal.com/migration/workers?hsLang=en#faq)
    - [Policies](https://help.ideal.com/migration/workers?hsLang=en#policies)
- [Organizations](https://help.ideal.com/migration/organizations?hsLang=en#main-content)
  
  
  
  
  
    - [Setting up your ideal portal](https://help.ideal.com/migration/organizations?hsLang=en#setting-up-your-ideal-portal)
    - [Quick Start Guides](https://help.ideal.com/migration/organizations?hsLang=en#quick-start-guides)
    - [Ticket Response](https://help.ideal.com/migration/organizations?hsLang=en#ticket-response)
    - [FAQ](https://help.ideal.com/migration/organizations?hsLang=en#faq)
    - [Creating a new shift](https://help.ideal.com/migration/organizations?hsLang=en#creating-a-new-shift)
    - [Adding Users/Team members](https://help.ideal.com/migration/organizations?hsLang=en#adding-users-team-members)
    - [Repost Shifts](https://help.ideal.com/migration/organizations?hsLang=en#repost-shifts)
    - [Blocking a worker](https://help.ideal.com/migration/organizations?hsLang=en#blocking-a-worker)
    - [Review & Approve Timesheets](https://help.ideal.com/migration/organizations?hsLang=en#review-approve-timesheets)
    - [Chat Feature](https://help.ideal.com/migration/organizations?hsLang=en#chat-feature)
    - [Manual Timesheet Adjustments](https://help.ideal.com/migration/organizations?hsLang=en#manual-timesheet-adjustments)
    - [Posting Multiple Shifts](https://help.ideal.com/migration/organizations?hsLang=en#posting-multiple-shifts)
- [Internal Documentation\`](https://help.ideal.com/migration/internal-documentation?hsLang=en#main-content)
  
  
  
  
  
    - [Worker Performance Score](https://help.ideal.com/migration/internal-documentation?hsLang=en#worker-performance-score)

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